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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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nicole tomes

January 29, 2026

5  out of  5
rating by nicole tomes
"Working with Donna was such a positive experience. She was patient, honest, and genuinely cared about finding the right life insurance policy for my family’s needs—not just selling me something. She explained everything in a trustworthy way, was always available when I had questions, and made everything stress free. I’m so glad I chose to work with Donna and would absolutely recommend them to friends and family."
We responded:
"Thank you so much for your kind words, Nicole! We're thrilled to hear that Donna provided you with such a positive and stress-free experience. She truly cares about finding the right coverage for each insured, and it's wonderful to know that her patience, honesty, and support made a difference for you and your family. We greatly appreciate your recommendation and look forward to assisting you or your loved ones in the future!"
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LaVarn P

January 26, 2026

5  out of  5
rating by LaVarn P
"Joseph was professional and took the time to answer all my questions and concerns. I had a better understand about vehicle insurance coverage. Thank you Mr. Joseph Hernandez."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Joe provided you with professional and thorough assistance, helping you better understand your vehicle insurance coverage. We appreciate your feedback and will be sure to share it with Joe. If you have any more questions in the future, don't hesitate to reach out!"
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Kathy Stevenson

January 19, 2026

5  out of  5
rating by Kathy Stevenson
"Awesome customer service. I will never go elsewhere. Donna is great. And thanks to Agent Carissa, Ernesto & Melanie. Thanks for making me feel appreciated!!"
We responded:
"Thank you for sharing your experience with our office Kathy! We really appreciate you and you're always a pleasure to work with! "
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Steven Shotts

January 9, 2026

5  out of  5
rating by Steven Shotts
"Ernesto and the rest of the staff were awesome people. They took care of me really quick and very efficient. I have been with State Farm for a little while now and intend on staying there indefinitely. Thank you for the great service and the hospitality"
We responded:
"Thank you so much for sharing your experience with us Steven; we always enjoy when you come in! It means a lot to us that you’ve been with State Farm for a while and plan to stay — we’re lucky to have you! If you ever need anything, don’t hesitate to reach out. Thanks again for your kind words and for being part of our State Farm family!"
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Summer Page

January 6, 2026

5  out of  5
rating by Summer Page
"We've been with State farm for over 20 years now and I have never had an unpleasant experience. Through multiple life changes, teenage drivers, an accident, and more than one challenging car situation, Donna Bishop has been my go-to. I am so grateful for the patience, knowledge and understanding that Donna extends to me each time I reach out."
We responded:
"Thank you so much for your kind words and for being a loyal State Farm customer for over 20 years! I'm thrilled to hear that Donna been able to support you and your family through all of life’s changes. Your trust means the world to us, and we're here for you whenever you need assistance. Thanks again for sharing your experience!"
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Donna Dumas

December 1, 2025

5  out of  5
rating by Donna Dumas
"Carrisa McCullough State Farm is an exceptional Insurance Firm. They have blessed me, handling my insurance, and a great staff!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our office has been a blessing to you and that our team has provided you with excellent service. We truly appreciate your support and look forward to continuing to assist you with all your insurance needs!"
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Francesca da Silva

November 25, 2025

5  out of  5
rating by Francesca da Silva
"I’ve been working with Melanie on several different quotes and she’s been nothing short of outstanding! She’s a pure delight on the phone and never fails to put a smile on my face. Although we’re just talking insurance, she’s found a way to make it enjoyable with her happy personality and sense of humor! She’s a valuable asset, has gone above and beyond and a major deciding factor as to why I’m looking to switch to State Farm."
We responded:
"Melanie's personality is infectious, and she definitely makes everyone smile with her jokes! I'm so happy to have you on board and I'm glad that she was a huge factor in your decision to switch to State Farm!"
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Virgen Escalona

November 21, 2025

5  out of  5
rating by Virgen Escalona
"Excellent service and really helpful !!!!!"
We responded:
"Thank you for taking the time to share how helpful our office has been, we really appreciate it!"
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Gennie McClellan

November 21, 2025

5  out of  5
rating by Gennie McClellan
"I have been with State Farm for many years now and I have had always had an amazing experience. Donna has always been extremely helpful with any changes needed to our policy. I love that she is very personal."
We responded:
"Thank you for being such a valued customer all of these years, we really appreciate you and thank you for sharing about how great Donna is!"
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Julio Cesar Hernandez

November 20, 2025

5  out of  5
rating by Julio Cesar Hernandez
"Excellent service …. 👍🏼"
We responded:
"I love hearing that, thank you Julio!"
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Michael Pilkinton

November 20, 2025

5  out of  5
rating by Michael Pilkinton
"I have known Donna for years. She is always courteous, friendly and knowledgeable. Always there when I need her. Very nice office"
We responded:
"We're so lucky to have Donna on the team with us, she's amazing! "
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Lisy

November 20, 2025

5  out of  5
rating by Lisy
"I'm very grateful for your service and professionalism. Thank you so much, Ernesto, I'm delighted with your work."
We responded:
"We're thrilled to hear that you’re delighted with Ernesto’s work and our service. Your satisfaction means a lot to us!"
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Jesus Aguilar

November 20, 2025

5  out of  5
rating by Jesus Aguilar
"I had a great experience working with Joseph Hernandez on my State Farm auto policy. From the beginning, Joseph made the entire process simple and stress-free. He took the time to clearly explain each coverage option, answered all my questions with patience, and ensured I understood exactly what I was choosing. He was patient, thorough, and genuinely committed to finding the best possible combination of coverage and price. Joseph made all the necessary adjustments, explored every option, and ensured that the final policy offered strong protection at a very competitive rate. I truly appreciate his professionalism, clarity, and willingness to help throughout the entire process. I highly recommend Joseph to anyone looking for reliable, knowledgeable, and personalized auto insurance guidance."
We responded:
"I love heating that Joseph provided you with clear, patient, and personalized service to make your auto insurance experience simple and stress-free. Your recommendation means a great deal to us, Jesus, and we'll be sure to share your kind words with Joseph. We're here for you anytime you need assistance!"
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FIRST COAST Fabrication

November 20, 2025

5  out of  5
rating by FIRST COAST Fabrication
"I have worked with Donna Bishop at State Farm for many years both personally and professionally and now also with Carissa McCullough. Both are professional with the personal touch and take great care of you. Definitely recommend!"
We responded:
"Thank you so much for your continued trust! We're thrilled to hear that Donna and Carissa have provided you with professional and personalized service over the years. Your recommendation means a lot to us, and we look forward to continuing to take great care of you!"
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Terry Smith

November 18, 2025

5  out of  5
rating by Terry Smith
"Donna was very helpful as always when we have questions and need changes. She has helped our family for years with our policies."
We responded:
"We're so glad to hear that Donna has been consistently helpful and supportive over the years. It's our pleasure to assist your family with your insurance needs, and we look forward to continuing to serve you!"
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Felipe Veloz

November 12, 2025

5  out of  5
rating by Felipe Veloz
"I spoke with Ernesto; he was very up front about everything and made sure I got all the information. Great experience; I would definitely recommend him."
We responded:
"Thank you so much for your kind words! We're glad to hear that Ernesto provided you with helpful information and your recommendation means a lot to us! If you ever need assistance again, don't hesitate to reach out."
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Ronald Jones

November 10, 2025

5  out of  5
rating by Ronald Jones
"My wife and I went to the office to see Ernesto about life insurance.He was very polite and extremely helpful.Very informative about the insurance.We were very happy and felt good about the meeting and bought life insurance!"
We responded:
"Ronnie, we love when you and your wife come into the office, you always leave us smiling! I'm happy to hear that Ernesto got your life insurance taken care of and you left feeling informed and educated about the importance of it!"
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Pamela Giddens

November 10, 2025

5  out of  5
rating by Pamela Giddens
"Donna was so nice and very helpful."
We responded:
"Donna takes such great care of our insureds so thank you for recognizing her Pamela! We appreciate you!"
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Stu Hastings

November 8, 2025

5  out of  5
rating by Stu Hastings
"Ernesto Enriquez was super helpful in helping me find the right kind of insurance, at the best price. State Farm is lucky to have such a well mannered, respectful young man. I could tell that he had my best interest at heart."
We responded:
"Thank you for sharing your experience! We're delighted to hear that Ernesto was helpful, respectful, and truly had your best interests at heart. It's great to know he was able to find the right insurance for you at the best price. We appreciate your kind words and your trust in State Farm and our office!"
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Greg Roland

November 7, 2025

5  out of  5
rating by Greg Roland
"Professional, courteous, very helpful."
We responded:
"Thank you, Greg, this is the reputation that we are striving for!"
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Felicia Foster

November 6, 2025

5  out of  5
rating by Felicia Foster
"Donna Bishop is a wonderful caring person who has gone above the call of duty to help me to stay on track with my father's truck insurance! The entire team is very helpful And professional but she and I have been together for a very long time, she is a great asset to your company and as my father's agent! Thanks for all that you do being kind, professional and helpful that speaks volume! 😊"
We responded:
"It's a blessing to have Donna on our team to help take care of our insureds! I appreciate you taking the time to let us know how helpful she has been all of these years to you and your family!"
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Aurora Castro

October 24, 2025

5  out of  5
rating by Aurora Castro
"Ernesto was my agent; he had a great sense of humor and made me feel very comfortable. He answered all my questions and made sure I was content!"
We responded:
"I'm so happy to hear that Ernesto answered all of your questions and even better, made you laugh while talking about insurance! We look forward to working with you for years to come and thank you for taking the time to share your experience!"
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Ray Pino

October 24, 2025

5  out of  5
rating by Ray Pino
"My agent Ernesto made sure we heard all the information clearly; he answered all of our questions and made sure we understood everything. He left no stone unturned. He made us feel like family. I would definitely recommend him to anyone looking for a great service and anyone who has questions."
We responded:
"Thank you, Ray, for taking the time to share your great experience! I love hearing that he made you feel like family and that he was able to answer all of your questions! We certainly strive to make sure that we make insurance as uncomplicated as possible. "
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kimberly bennett

October 16, 2025

5  out of  5
rating by kimberly bennett
"Ernesto is such a joy! I just got a policy through State farm and I'm very excited. Started out that I took a check up there to the office for my dad and then while I was there, I asked to get a quote for my car. I have a policy through progressive that is really basic and wanted to see if State farm had anything better to offer me in the same price range. I gave my information to Ernesto and he contacted me the next day with some amazing news. Ernesto did not know how much I was paying already, and came back with an amazing quote cheaper than what I was paying with progressive. I already feel like a family member instead of just another customer. I am very grateful and thankful for the time and effort that Ernesto put in to my policy! Thank you State farm"
We responded:
"Thank you for taking the time to share how great your experience with Ernesto was! He's fantastic and I'm glad that he was able to get you a great rate on your car insurance and save you some money without compromising any coverage. We're so glad to have you (and your dad) as customers!"
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Remedios Barbaud

October 3, 2025

5  out of  5
rating by Remedios Barbaud
"The team is genuine, caring, and truly understanding. Everyone is very knowledgeable and always takes the time to explain everything clearly. Carissa McCullough goes above and beyond for her clients, and I highly recommend her as your State Farm agent."
We responded:
"Thank you so much for your kind words about our team! We look forward to continuing to provide you with great service and if there is anything else we can do for your insurance needs, just let us know!"